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These terms and conditions apply to the use of this website. By using this website you accept these terms and conditions. If you do not agree to be bound by these terms and conditions, you may not use or access this website.
You are permitted to use this website for your own purposes and to print and download material from this website subject to these terms and conditions. It is strictly forbidden for any individual or company to copy, disseminate or distribute any material from within this website without prior consent from Nordic. The copyright and intellectual property rights in the material on this website is owned by Nordic. All these intellectual property rights are reserved. You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website. You must not use this website in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. You must not use this website to publish or distribute any material for which you have not obtained all necessary consents; You must not use this website to send material which is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law of England and Wales. You must not use this website in any manner which may be harmful including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data. You must not conduct any systematic or automated data collection activities, including without limitation scraping, data mining, data extraction and data harvesting, on or in relation to this website. You must not use this website to transmit or send unsolicited commercial communications. You must not use this website for any purposes related to marketing without written consent from Nordic.
Nordic will not be liable to you, nor be responsible for, any loss or damage that may result to you as a result of your use of this website. This includes without limitation any direct or indirect or consequential loss, whether in tort or contract or otherwise in connection with this website.
Whilst Nordic take all reasonable steps to ensure that the information contained within this website is correct, we do not guarantee its correctness or completeness. To the maximum extent permitted by law, we provide access and use of this website on the basis that we exclude all representations, warranties and conditions which but for these Terms may have effect in relation to this website. If any provision of these website terms and conditions is deemed to be unenforceable under the laws of England and Wales, this will not affect the enforceability of the other provisions of these terms and conditions. Reference to 3rd party trademarks is purely for promotional content, to inform the consumer of product compatibility and comparability, and does not constitute any attempt whatsoever by Nordic to claim association with, or affiliation to, the trademark owner(s). Any pictures used are the intellectual property of Nordic or the license holder. Use without prior consent from Nordic is not permitted. Nordic has no affiliation or association with any other oil manufacturer or motor manufacturer. Any resemblance to any other product or brand is entirely unintentional.
Our name is Nordic Our address is Unit 5 Castle Business Village, Station Road, Hampton TW12 2BX. Our telephone number is +44(0)208 939 3590
The following data privacy notice explains the circumstances in which Nordic will collect personal data from you, why it is being collected, how we will use it and to whom we might disclose it if necessary.
Due to the further development of our website, government regulations or the implementations of new technologies, this policy will be reviewed, and may change, from time to time. Nordic reserves the right to change this data protection information at any time with effect for the future. The revised policy will be posted to this page so that you are always aware of the information we collect, how we use it and under what circumstances we disclose it. We therefore recommend you read the current data protection information again from time to time. The controller is Nordic and we are committed to complying with the UK’s data protection law and the EU General Data Protection Regulation (GDPR) for the protection of personal data, as well as the principles of data security in the configuration of our services. We can be contacted at our registered office address: Unit 5 Castle Business Village, Station Road, Hampton, Greater London TW12 2BX. If you have any questions about this privacy notice or how we use your personal data, please contact our Data Protection Officer.
The purpose for processing your personal information is to allow us to administer your account with us and to provide the products and services you have requested from us. In order to enter into an agreement with Nordic, you will be required to provide personal data which we will store and use. The lawful basis for processing of this personal data is known as contractual basis, and is necessary by Nordic in order to administer your account and to provide the products and services you have requested from us. You are obliged to provide this data. Failure to provide this personal data may mean we will be unable to execute the contract and could result in termination of our services. When engaging Nordic you will usually need to disclose the following:
We will also monitor, record, store and use any email or other electronic communications with you for training purposes so that we can check any instructions given to us and to improve the quality of our customer service. If at any time we intend to further process your personal data for a reason not originally communicated, we shall provide you, prior to that processing taking place, all relevant information on the additional processing.
When you access our website, temporary data about your visit is stored and processed in a protocol file for a certain period of time via the use of cookies. This information is anonymised and is used by us to better understand the use of our website only. This in turn helps us to provide you with a better experience, since we can evaluate the level of interest in the content of our website and tailor it accordingly.
We will also process your details through our internal systems to enable us to send you relevant communications. The lawful basis for processing this information internally will be Legitimate Interests. Any email communications we send will however comply with the Privacy and E-communications Regulation (PECR.) If you have chosen to opt-in to our direct marketing communications, we will use your information to tell you about products and services available from us which may be of interest to you. We may also use your information to tell you about products and services from our approved partners. You have a right to opt-out of our direct marketing communications at any time. You can opt-out by following the unsubscribe instructions at the bottom of the communication or by emailing marketing@newsite.nordiccar.com.
Please note that this data privacy notice only applies to Nordic and we are not responsible for, and have no control over, information that is submitted to or collected by third parties, such as those where our website may provide links and banner advertisements to third party sites. Since we do not control these websites, you are responsible for reviewing and abiding by the privacy policies of these third party sites to ensure they comply with the applicable data protection regulations.
Where possible, Nordic will take steps to erase any personal data that is no longer necessary for the purposes for which it is collected or otherwise processed, or if you have withdrawn consent for its processing and retention. As a general rule, if you currently have a contract or intend to enter into a contract with Nordic, we will store the data for a period of six years after the contract ends, for compliance with our general legal obligations and for the exercise or defence of any legal claims. Under the GDPR, you have the right to ‘block’ or request the deletion or removal of personal data to prevent further processing. This right to erasure is also known as ‘the right to be forgotten’. Specific circumstances in which you can request the deletion or removal of personal data includes:
You also have the right to see what personal information we are processing. This can be requested by emailing our Data Protection Officer. There will be no charge for this service. If however, you log multiple requests, then there may be nominal charge which we will request to cover the administration of these requests. You may also request from us a copy of the personal data which has been processed through automated means This will be provided in a structured, commonly used, and machine-readable format (where technically feasible) which you may then transmit to another controller. You have the right to request us to send this to another controller on your behalf, but only if this is technically feasible for us to do so.
Nordic take your privacy seriously and the information we hold about you is confidential. We will only disclose it outside Nordic when:
If you give us false or inaccurate information and fraud (in any form) is identified, details will be passed to the fraud prevention agencies. We and other organisations may also share, access and use this information to prevent fraud and money laundering, for example when:
In order to protect the personal data collected from you by Nordic against accidental or deliberate manipulation, loss, destruction or the access of unauthorised persons, technical and organisational security measures are constantly improved as part of our technological development. In addition, our employees, subcontractors and other support staff are obligated to observe confidentiality and data privacy. Wherever possible, we have tried to create a secure and reliable website for our users. However, you recognise that your use of the Internet and our website is entirely at your own risk and we have no responsibility or liability for the security of personal information transmitted via the Internet. All passwords and usernames allocated to you must be kept secret and must not be disclosed to anyone without our prior written authorisation. You must not use any false identity in email or other network communications and you must not attempt or participate in the unauthorised entry or viewing of another user’s account or into another system. You must not use the services and/or network systems or any part thereof for fraudulent activities, or to breach another organisation’s security (cross-network hacking). This is an illegal act and prosecution under criminal law may result. You must not use any resources or any services provided by us for any illegal purpose, or for accessing, receiving or transmitting any material deemed illegal, indecent, offensive or otherwise unacceptable under UK law. We will monitor network traffic from time to time for the purposes of backup and problem solving and in order to ensure that you are not misusing any of the services provided to you.
If at any time we become aware that your data has been compromised, or that a breach of our systems and controls has occurred, which has an impact on the security of your data, we will notify the Information Commissioner’s Office, and you, without undue delay.
You have the right to request access to a copy of the personal information that we hold about you. This is also known as a ‘Subject Access Request’. This information is provided to you free of charge. However, we can refuse to respond or charge a ‘reasonable fee’ of £25 inc. VAT when a request is manifestly unfounded, excessive or repetitive. We will provide this information in a structured, commonly used and machine readable form such as a CSV file. This allows you to move, copy or transfer personal data easily from one IT environment to another in a safe and secure way, without hindrance to usability. If you would like to submit a Subject Access Request, please contact our Data Protection Officer in writing. We will respond to your request without delay and at the latest, within one month of receipt of your request.
If you believe the personal data we hold about you is inaccurate or incomplete, you have the right to rectification. We will typically respond to your request within one month, although this can be extended by two months if your request for rectification is complex.
You have the right to withdraw your consent for us to collect, process and store your data at any time. If you wish to withdraw your consent, please confirm this in writing to our Data Protection Officer.
If you have a complaint about any aspect of data protection or if you feel your privacy has been breached by us, we would like to hear from you. To help us investigate and resolve your concerns as quickly as possible, please contact our Data Protection Officer. If you are unhappy with the final response you have received from Nordic, you have the right to complain to the supervisory authority, the Information Commissioner’s Office (ICO). You can call the ICO on 0303 123 1113 or by visiting their website: https://ico.org.uk/.
Data Protection Officer Nordic Unit 5 Castle Business Village Station Road Hampton Greater London TW12 2BX By Phone: 0208 939 3600 By Email: dpo@newsite.nordiccar.com